Security Statement

Multifactor Authentication™

Identify authentication for online transactions
Multifactor Authentication, offered through a strategic partnership with RSA, protects our customers from online predators by requiring multiple pieces of information to validate identity while supporting compliance with regulatory requirements and FFIEC recommendations. This state-of-the-art security solution deters predators who commit fraud and identity theft by exploiting single-factor authentication – which uses only one piece of information, such as a password – to validate identity. Multifactor Authentication automatically monitors accounts for unusual activity based on account history and requires customers to verify their identities by answering pre-selected challenge questions if unusual activity is detected. An optional module allows customers to select from a library of images that can be displayed upon log-in to further verify that they are connected to a bank’s legitimate website rather than a fraudulent copycat site.
What It Does

      • Builds a profile for each customer that includes device IDs, IP address, transaction types and dollar amounts.
      • Is invisible to more than 99 percent of customers and only visible during risky and fraudulent transactions (less than one percent of all cases).
      • Requires no downloading of software or buying any hardware, for customers.
      • Invokes additional authentication for risky transactions only by either using a challenge response or an out-of-band, near-real-time automated telephone call.
      • Provides you with a “cookieless” personalized watermark graphic when they correctly access the bank’s legitimate Web site.
      • Allows the customer to select from a library of tens of thousands of unique images.
      • Requires you to verify the image before completing the Internet banking site login.
What It Does For You

    • Ensures that an Internet fraudster cannot access your data using stolen credentials.
    • Provides Internet banking to you with a consistent and simple online experience.
    • Offers powerful security behinds the scenes.
    • Enables us to proactively protect ourselves and protects you from Internet fraud and the related financial losses.
    • Complies with the related regulatory requirements.